Solutions Engineer
Solutions Engineers serve as technical bridges between sales and customers, designing and building proof-of-concept integrations while demonstrating how AI and data platforms solve complex business problems. They excel at translating customer requirements into technical architectures, running hands-on evaluations and live demos, and providing white-glove support through implementation. Unlike Solutions Architects who focus on long-term strategic design, these engineers are more involved in day-to-day problem-solving and rapid prototyping. They typically sit within GTM-aligned teams, partnering closely with Account Executives and Sales to accelerate deal cycles while gathering market feedback that informs product strategy.
Skills
What companies are looking for in this role.
Leading technical discovery and requirements gathering sessions with enterprise customers
Designing and delivering compelling product demonstrations tailored to customer needs
Translating complex technical concepts into business value propositions for executive audiences
Building and executing proofs of concept and pilot programs to validate solutions
Collaborating with sales teams to advance deals through the pre-sales cycle
Architecting technical solutions aligned with customer business objectives
Establishing trusted advisor relationships with technical and non-technical stakeholders
Building and prototyping custom solutions to address specific customer needs
Advocating for customer needs and influencing product roadmap priorities
Conducting hands-on technical implementations and customer onboarding
Training customer teams on platform usage and best practices for successful adoption
Creating reusable technical documentation, playbooks, and best practice guides
Designing integration solutions between customer systems and vendor platforms
Troubleshooting technical issues and resolving implementation blockers
Developing deep domain expertise in specific customer industries or use cases
Creating compelling narratives and technical storytelling that drive deal momentum
Building scalable, self-service technical enablement resources for customers
Identifying patterns in customer needs and productizing solutions for scale
Leveraging AI tools to amplify efficiency and improve customer-facing deliverables
Communicating effectively with audiences across technical and executive levels
Collaborating cross-functionally with sales, product, and engineering teams
Presenting technical solutions to mixed audiences with varying technical backgrounds
Active listening and empathy in understanding customer pain points and objectives
Building and maintaining strong customer relationships over extended engagement periods
Designing and delivering training programs and enablement workshops
Demonstrating entrepreneurial ownership and autonomy in solving customer challenges
Balancing multiple stakeholder needs and managing complex deal negotiations
Gathering and synthesizing customer feedback to inform product direction
Project management and organization of complex technical engagements
Thriving in fast-paced, ambiguous environments with high autonomy
Technology
The tools and technologies that define this role.
Open Jobs
244 open Solutions Engineer jobs across 59 companies.
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