Solutions Architect
Solutions Architects combine deep technical expertise with commercial acumen to design and validate AI platform deployments across the customer lifecycle. They lead technical discovery and proof-of-concept work for prospective customers while serving as trusted advisors to existing accounts, architecting integrations with enterprise systems and optimizing platform adoption. Sitting within field engineering or presales teams, they bridge product capabilities with customer business outcomes, collaborating closely with sales, customer success, and engineering to drive both deal velocity and post-sale expansion.
Skills
What companies are looking for in this role.
Designing scalable distributed systems and data architectures for enterprise environments
Translating complex business requirements into technical solutions and implementation roadmaps
Communicating complex technical concepts clearly to both technical and non-technical audiences
Conducting technical discovery and needs assessment with prospective and existing customers
Building and maintaining long-term customer relationships and identifying expansion opportunities
Designing and delivering proof-of-concept implementations to validate platform capabilities
Architecting cloud-native solutions integrating multiple platforms, APIs, and third-party systems
Writing and maintaining technical documentation, design proposals, and reference architectures
Designing solutions addressing security, compliance, and regulatory requirements
Implementing backend services, APIs, and automation tools for platform integration
Debugging and troubleshooting complex system failures and performance issues
Synthesizing customer feedback and identifying product roadmap priorities from field insights
Designing and implementing AI agent architectures and large language model applications
Architecting solutions leveraging large language models and generative AI capabilities
Enabling and educating customers on AI and agent engineering best practices
Collaborating with cross-functional teams including sales, product, engineering, and customer success
Presenting technical and business concepts persuasively to executive and technical leadership
Executing end-to-end project delivery from discovery through implementation and adoption
Advocating for customer needs internally and representing customer voice to product teams
Developing account strategies and driving multi-threaded selling approaches across organizations
Guiding customers through competitive landscapes and best practices in their domain
Identifying and cultivating technical champions within customer organizations
Leading workshops, seminars, and community engagement activities to build technical expertise
Building scalable enablement frameworks and reusable implementations for customer adoption
Developing and implementing account playbooks and solution methodologies
Managing complex customer service transformation and operational change initiatives
Technology
The tools and technologies that define this role.
Open Jobs
473 open Solutions Architect jobs across 54 companies.
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