Decagon
San Francisco, CAFounded 2023Series D+Updated 3d ago
Decagon is an AI concierge platform that helps enterprises build, optimize, and scale AI agents for customer support across chat, voice, and email. Used by leading companies including Hertz, Chime, Duolingo, Affirm, Notion, and Rippling, its agents handle complex tasks like order tracking, refunds, and rebooking — delivering concierge-level experiences at scale.